+359 554 223 11
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FAQ


What do I need to visit the casino?
You need a valid ID, passport or driving license and you must be at least 18 years old.
I have special needs, is there someone who can assist me?
Guest Relations will take care of you! You can find them on the Guest Relations desk situated in the lobby of Platinum or meet them in the casino. You can contact them by calling +359 879 813 481 and asking for Guest Relations or via email - gr@platinum.bg.
How often do you host poker tournaments and cash games?
The Poker Room at Platinum Casino is hosting daily poker tournaments with guaranteed prize pool. For a specific date check our Tournament schedule 

Is there a wireless Internet connection. Is it paid?
Yes, the Casino offers free Wi-Fi Internet to our customers.
Do you offer free transport?
Yest! Just call our Reception desk at +359 554 223 11 and tell us from where to pick you up. Our transport service covers every point from Elenite to Ravda and is completely FREE!
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